A culture committed to betterment
At Bountiful Farms, our quality standards for the product and our compassion for our consumers is unparalleled. We have a zest for what we do, and we are driven to grow our company into the gold standard in the industry.The investment in our people and infrastructure ensures we are developing products made with care and devotion. We are looking for the best candidates to continue this work and help us share it with others.
Join the team, work hard, and nourish your career. In turn, we take our responsibility seriously to support your individual growth.
Our Commitment to Employees
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Cannabis Coach (Full Time and Part Time)
Job TitleCannabis Coach (Full Time and Part Time)
LocationRowley, MA
DepartmentDispensary-Rowley
Requisition Number2025-01-6450
Reports toAssistant Dispensary Manager
Job Description
Job description
At Bountiful Farms, our quality standards for the product and our compassion for our consumers are unparalleled. We have a passion for what we do, and we are driven to develop a product line that is not only the purest in the industry but something we are personally proud to make available to our patients. The investment in our people and infrastructure has allowed us to grow product made with care and devotion for our patients and caregivers.
Our promise is to deliver the best of ourselves into our product(s) and to always keep our patient’s health and well-being first and foremost. We are devoted to making diverse, high-quality cannabis products available to all eligible patients and caregivers.
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Job Description:
The Cannabis Coach is the front-line information specialist to our patients. We have high expectations of the Cannabis Coach to provide the highest-level patient experience delivered with care and respect. Education consultation is critical for our patients to make the most informed decision whether they are experienced cannabis consumers or new to the experience. The Cannabis Coach takes day-to-day guidance from the Dispensary Team Lead but reports directly to the Assistant Dispensary Manager.
Responsibilities and Duties:
Greet patient and caregivers with a positive and welcoming attitude
Intimately understand the Bountiful Farms’ line of products to help our customers make the most informed decision
Understand the patient’s needs to assist them in choosing the delivery mechanism that best suits their needs
Advise patients as to the compliance and regulatory requirements in dispensing and consuming cannabis products
Provide a personal experience that is caring and nonjudgmental Provide the basic understanding as to the lifecycle of growing, processing, and consuming cannabis safely to the patient
Knowledge:
Administrative - Knowledge of administrative tasks such as answering the phone, taking messages, etc.
Computer Software — Knowledge and proficiency in basic computer navigation, and Microsoft Office Suite applications such as Outlook, Teams, Word, and Excel.
Data Analysis – Knowledge and understanding of Metrc and Dutchie systems
Knowledge and understanding of retail cash transactions include cash and credit card transactions, calculating discounts, balancing a cash drawer, and cash safety.
Knowledge of the lifecycle of cannabis from growth to consumption.
Knowledge and understanding of state and local cannabis laws and how they apply to the operations of Bountiful Farms’ products and dispensing of medical and/or adult use cannabis (as applicable for the location assigned).
Skills:
Excellent communication skills, both written and verbal. Interaction required with individuals face to face, by phone, email, and video conferencing.
Time Management — Managing one's own time and the time of others.
Excellent organizational skills with strong attention to detail.
Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.
Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.
Professionalism - Ability to maintain professional relationships with staff, patients, partners, and other members of the management team.
Abilities:
Dependability — Job requires being reliable, punctual, responsible, dependable, and fulfilling obligations.
Initiative — Job requires a willingness to take on responsibilities and challenges.
Integrity — Job requires being honest and ethical.
Emotional Intelligence – Ability to recognize and understand emotions in oneself and others and use this awareness to guide one’s thoughts and actions.
Mathematics – Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to handle and count cash and inventory related items.
Ability to multi-task and adjust to shifting priorities in a fast-paced environment.
Ability to maintain professionalism and emotional composure during conflict, production challenges, or feedback conversations, setting the tone for team dynamics. Must be able to deal with aggression in a professional and resolution-oriented, customer service focused manner.
Ability to follow instructions and procedures precisely.
Ability to learn new computer software.
Ability to adapt with software updates and procedures.
Ability to adhere to the highest customer service with staff and the public at all times.
Ability to educate consumers and connect with customers.
Ability to communicate with management, peers, and customers clearly, effectively and in a professional manner at all times.
Ability to demonstrate passion to serve the cannabis community and local neighborhoods.
Additional Requirements:
Must be 21 years of age or older and comply with all legal or company regulation requirements for working in the industry.
Passion for cannabis and a dedication to providing quality patient care.
Reliable transportation.
Ability to accommodate flexible hours including evenings, weekends, and holidays.
Participation in various state-wide cannabis events is required.
Fluent in the English language, both verbal and written.
Multilingual abilities to assist a diverse customer base is a plus
Schedule Requirements:
PT employees scheduled, 20-24 hours/week. FT employees scheduled 36-40 hours/week.
Store hours are 10am-7pm Sunday – Wednesday and 10am-9pm Thursday – Saturday. Non-exempt position.
Must be available to work evenings, weekends, and holidays. Must be flexible with availability to cover days or shifts.
Benefits:
Paid Time Off (Waiting Period May Apply)
Job Type: Part-time and Full-Time
Pay: From $21.00 per hour
Expected hours: Various, (20-24 OR 36-40)
Shift: Day shift
People with a criminal record are encouraged to apply
Work Location: In person
Education and Experience
Education and Experience:
High school diploma, GED, or equivalent required.
Proven experience delivering customer service; prior customer service experience in cannabis is a plus.
Experience with Metrc highly desirable.
Experience with Point-Of-Sale system Dutchie highly desirable.
Working Conditions
Physical Abilities:
Ability to walk, stand, or move freely on the dispensary floor for prolonged periods of time (up to 10 hours)
Frequently lift and/or move up to 20 pounds
Occasionally lift and/or move up to 50 pounds to assist in the vault to intake large deliveries
Reach and twist/turn with hands and arms
Climb or balance and stoop, kneel, crouch or crawl
Vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus
Ability to read small font on small labels to ensure compliance accuracy.
Motor coordination is required to coordinate eyes, hands, fingers, and feet accurately and handle precise movements.
Speaking or hearing – face-to-face, in person, by telephone, and by video conferencing.
Workplace Environmental Conditions:
While performing the essential duties/responsibilities of this job, the employee is exposed to typical office environment conditions and noise levels.
Fast-paced highly regulated retail sales environment requiring attention to detail and adherence to strict compliance policies.
Potential to work in high stress situations.
Occasional travel to state-wide cannabis events to represent the Bountiful Farms’ brand.
Pre-Flower Technician
Job TitlePre-Flower Technician
LocationLakeville, MA
DepartmentPre-Flower
Requisition Number5200-02-2025
Reports toDirector of Flower
Job Description
At Bountiful Farms, our quality standards for the product and our compassion for our consumers are unparalleled. We have a passion for what we do, and we are driven to develop a product line that is not only the purest in the industry but something we are personally proud to make available to our patients. The investment in our people and infrastructure has allowed us to grow product made with care and devotion for our patients and caregivers.
Our promise is to deliver the best of ourselves into our product(s) and to always keep our patient’s health and well-being first and foremost. We are devoted to making diverse, high-quality cannabis products available to all eligible patients and caregivers.
JOB SUMMARY:
The Pre-Flower Technician assists in all aspects of cultivation operations including cloning, vegetative growth, flowering, transplanting, trellising, pruning, bottoming, toping, shaping, spacing and overall canopy management and maintenance.
Education and Experience
High school diploma or GED required
Meticulous attention to detail and a strong desire to produce a high-quality product
A passion for cannabis
Able to demonstrate sound judgment and problem-solving
Must be 21 years of age or older as required by the Massachusetts Cannabis Control Commission
Able to pass all background checks as mandated by Massachusetts Cannabis Control Commission
Maintain regular and punctual attendance
Proficient in MS Excel and METRC
Minimum 1 year of cannabis experience or transferable knowledge
Reliable transportation to work
Working Conditions
Sitting, standing, and walking motion/movement will be required throughout the shift.
Frequent climbing, crawling, and reaching (including overhead reaching).
Constant movement of hands/fingers and limbs; this position requires good manual dexterity, coordination, and stamina.
Constantly positions self throughout task at hand.
Frequently ascends/descends a ladder to inspect/maintain plants.
Occasionally operates power hand tools and other cultivation machinery.
Must be able to inspect and detect quality deviations and defects.
Occasional lifting, positioning, or moving items up to 60 pounds.
This position requires the individual to wear and work in personal protective equipment.
May work in dirty, dusty, or uncomfortable surroundings.
Principals only. Only staffing agencies with contractual agreements are permitted to submit resumes. Unsolicited resumes by agencies become the property of Bountiful Farms Inc.
