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At Bountiful Farms, our quality standards for the product and our compassion for our consumers is unparalleled. We have a zest for what we do, and we are driven to grow our company into the gold standard in the industry.The investment in our people and infrastructure ensures we are developing products made with care and devotion. We are looking for the best candidates to continue this work and help us share it with others.
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Cannabis Coach (Part-time)
Job TitleCannabis Coach (Part-time)
LocationNatick, MA
DepartmentDispensary
Requisition Number6400-02-2023
Reports toDispensary Manager
Job Description
At Bountiful Farms, our quality standards for the product and our compassion for our consumers is unparalleled. We have a passion for what we do, and we are driven to develop a product line that is not only the purest in the industry but something we are personally proud to make available to our patients. The investment in our people and infrastructure has allowed us to grow product made with care and devotion for our patients and caregivers.
Our promise is to deliver the best of ourselves into our product(s) and to always keep our patient’s health and well-being first and foremost. We are devoted to making diverse, high-quality cannabis products available to all eligible patients and caregivers.
Our cannabis coaches are the front line information specialists to our patients. We have high expectations of our coaches to provide the highest-level patient experience delivered with care and respect. Education consultation is critical for our patients to make the most informed decision whether they are experienced cannabis consumers or new to the experience.
The responsibilities for this position are:
Greet patients and caregivers with a positive and welcoming attitude
Intimately understand the Bountiful Farms line of products to help our customers make the most informed decision
Understand the patient’s needs to assist them in choosing the delivery method mechanism that best fits their needs
Advise patients as to the compliance and regulatory requirements in dispensing and consuming cannabis products
Provide a personal experience that is caring and nonjudgmental
Be able to provide the basic understanding as to the lifecycle of growing, processing, and consuming cannabis safely to the patient
Coaches must be able to accommodate flexible hours including evenings, weekends, and holidays
Desire to present Bountiful Farms with a high level of professionalism
Education and Experience
Must be 21 years of age or older as required by the Massachusetts Cannabis Control Commission
High School Education or GED required
Dedication and passion for patient care
Intermediate computer and cash transaction skills
Proven experience delivering superior customer service; prior customer service experience in cannabis is a plus
Excellent problem-solving skills and the ability to resolve issues in a professional manner
Working Conditions
Ability to walk, stand, or move freely on the dispensary floor for long periods of time
Available to work nights and weekends (shifts are from 9:30-7:30pm); generally two days per week
Schedule is 16-20 hours per week with opportunities for additional hours as available. Must be flexible with availability to cover shifts.
Principals only. Only staffing agencies with contractual agreements are permitted to submit resumes. Unsolicited resumes by agencies become the property of Bountiful Farms Inc.
